Customer Service Representative Job at Legacy Wealth Associates, LLC, Austin, TX

TkFIY0JxWUlUbUJwR3pKcjhHMzVPVCtXM3c9PQ==
  • Legacy Wealth Associates, LLC
  • Austin, TX

Job Description

Customer Service Representative
Remote | Legacy Wealth Associates

At Legacy Wealth Associates , our clients trust us with more than numbers—they trust us with their future. We’re looking for a Customer Service Representative who can bring clarity, empathy, and professionalism to every interaction.

This is a client-focused role where you’ll be part educator, part problem-solver, and part guide—helping families feel confident as they make important financial decisions.

Your Role in the Team

  • Be a dependable first point of contact for clients, offering friendly and solution-oriented support.

  • Communicate through phone, email, and virtual meetings to answer questions and resolve requests.

  • Translate complex information into simple, easy-to-understand explanations.

  • Keep accurate, detailed records of client conversations for seamless follow-up.

  • Proactively check in with clients to ensure they’re on track with their goals.

What You’ll Bring

  • Clear and confident communication skills, both written and verbal.

  • Ability to handle multiple priorities without losing attention to detail.

  • A calm, patient demeanor—even when navigating challenging situations.

  • Comfort working independently in a remote environment.

  • Customer service or administrative experience is a plus, but not required.

Why This Role Matters

Every conversation you have will directly impact someone’s financial journey. You won’t just be answering questions—you’ll be making people feel heard, supported, and prepared for what’s ahead.

Perks & Benefits

  • Flexible scheduling with fully remote work.

  • Health coverage options.

  • Retirement plan support.

  • Ongoing professional training.

  • Invitations to industry events and networking opportunities.

About Legacy Wealth Associates
We help families protect, grow, and pass on their wealth with confidence. Our approach is rooted in integrity, education, and long-term relationships. If you want your work to make a meaningful difference in people’s lives, we’d love to hear from you.

Job Tags

Remote work, Flexible hours,

Similar Jobs

Anytime Fitness, Westchester County NY

Gym Manager! Job at Anytime Fitness, Westchester County NY

Club Managers, Personal Trainers and Membership Sales Talent! Our growing Anytime Fitness club(s) in Westchester County are adding to the Team the best-of-the-best gym membership managers and certified coaches/trainers. Part time or Full Time Available for the right person... 

Exceptional Healthcare Inc.

CT Tech Job at Exceptional Healthcare Inc.

 ...Window: June August 2025 Interviews: Starting July 2025 Target Start Date: November 2025 December 2025: Farmington...  ...care and communication skills Ability to work 12-hour shifts, weekends and holidays Why Join Us ~ Comprehensive health, dental, and... 

Hatch Global Search

Psychiatric Nurse Practitioner - NP 4009 Job at Hatch Global Search

 ...Job Description A Psychiatric Nurse Practitioner (PMHNP) is an advanced practice registered nurse who assesses, diagnoses, and treats patients with mental health disorders by conducting comprehensive psychiatric evaluations, developing treatment plans, providing psychotherapy... 

Buena Vista Logistics Inc

Delivery Driver for Buena Vista Logistics Job at Buena Vista Logistics Inc

 ...Join our team delivering Amazon packages with Buena Vista Logistics. We are seeking reliable and motivated Delivery Drivers to join our team at DJX4 near Atlantic and St. Johns Bluff. Group Interviews on Monday, Tuesday, Wednesday, Thursday and Friday at 1:00 at 4... 

Quintessa Marketing

Business Development Associate Job at Quintessa Marketing

 ...minimum performance expectation) Track performance and own your pipeline like a pro Use scripts + adapt on the fly to objections and...  ..., detailed documentation, and efficient processes. Please complete the following survey ( to be considered for the role....