CUSTOMER CARE SPECIALIST (VIRTUAL) Job at Steven Lacey Concept Solutions, Chicago, IL

TVFEY0JxWVBTMmRsSGpWbzltajdOenFmMXc9PQ==
  • Steven Lacey Concept Solutions
  • Chicago, IL

Job Description

Remote Position - Start Immediately

Position Overview

Virtual Customer Care Specialist needed to provide exceptional customer support via phone, email, and chat. Join our remote team serving customers nationwide.

Key Responsibilities

  • Handle customer inquiries and resolve issues promptly
  • Process orders, returns, and account changes
  • Document customer interactions in CRM system
  • Escalate complex issues to appropriate departments
  • Meet quality and productivity targets

Requirements

  • High school diploma or equivalent
  • 1+ years customer service experience
  • Excellent communication and problem-solving skills
  • Proficiency with computers and multi-tasking
  • Quiet home office with reliable internet
  • Flexible schedule including evenings/weekends

Technical Requirements

  • Windows 10 or newer / Mac OS
  • High-speed internet (25+ Mbps)
  • USB headset for calls
  • Dedicated workspace

Compensation

  • $30-40/hour based on experience
  • Weekly pay available
  • Health benefits after 90 days
  • Paid training provided
  • Performance bonuses

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 25-30 hours/week
  • Shifts: 7 AM - 11 PM (various shifts available)
  • Salary: $30-$40 Hour

Job Tags

Weekly pay, Full time, Part time, Immediate start, Remote work, Home office, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

Reap Healthcare Agents

Podiatrist / DPM / Part Time / Full Time Job at Reap Healthcare Agents

 ...Immediate need for a BE/BC Podiatrist to join a well established Podiatry group in Los Angeles CA area Most details on the table for discussion Some Details / FAQS below general office podiatry practice part time but could discuss full time no call... 

RPM Physical Therapy

Personal Trainer - Interested in Physical Therapy Job at RPM Physical Therapy

 ...lives? Do you thrive in an environment that challenges you to grow while providing strong mentorship and support? At RPM Physical Therapy, were not just a gym, were a one-on-one physical therapy clinic dedicated to helping people move better, get stronger, and live... 

Stellar Professionals

Oracle Developer Job at Stellar Professionals

 ...We are looking to fill a long-term Contract role as Oracle Developer Mode of Interview: Web Cam Interview Only Location: Richmond, VA Work Arrangement: Hybrid Shift: EST Required Qualifications: ~7 years of experience with Oracle... 

Live the Dash Travel

Remote Lifestyle Travel Agent Job at Live the Dash Travel

 ...Were looking for a passionate and detail-oriented Remote Lifestyle Travel Agent to join our expanding travel team. In this fully remote position, you will collaborate with clients to craft bespoke travel experiences that align with their unique lifestyleswhether it... 

Dermafix Spa

Spa Sales Coordinator Job at Dermafix Spa

 ...boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with...  ...skills. Job Type: Full-Time (Availability to work 1 day on weekends) Compensation and Benefit: Base Salary: $3,000/month...